It's important to me that you are happy with the art you purchase!
Once I confirm your payment, I will ship your artwork to you as soon as possible, making every effort to insulate the painting and package it securely. I will track the item upon shipment and you may contact me with questions about its arrival. Note that items shipped overseas may take approximately two weeks.
We will ship your art between 3-7 days of your purchase of a finished piece. (If your request falls around holidays, please account for extra time.) If we are unable to ship your art to you within the time frame above due to travel or other circumstances, we will get in touch with you as soon as possible.
Your art will be wrapped carefully and protected with cardboard, bubble wrap and cellophane to help prevent water damage. We will then place the wrapped art in either a padded mailer or sturdy cardboard box or tube, depending on the item being shipped.
We will ship your art to you with tracking and insurance. You will receive information about your package once we have shipped it.
Please note:
If you live outside of the UK, your artwork may be subject to additional duty and taxes your country charges on items exported to you from another country. These costs are the responsibility of the buyer.
I make every effort to ensure your painting reaches you safely and cost-effectively. Challenges with overseas shipment in recent years have caused prices to jump dramatically, particularly for large items. If the shipping I arrange ends up costing substantially more than the cost I originally charged you through this site, I will get in touch with you to request additional payment or give you the opportunity to decline the shipment and receive a full refund for your purchase.
You can always feel free to contact me at jennifer@jkbleeg.com with any questions you have.
